“G-d heard the cry of the boy, and an angel of G-d called to Hagar from heaven and said to her, ‘What troubles you, Hagar? Fear not, for G-d has heard the cry of the boy from where he is.”
– Genesis 21:17, JPS 1985 Tanach
The midrash comments on the phrase, “from where he is,” by paraphrasing it as such: “in that condition in which he now is” (Genesis Rabbah 53:14, sefaria.org). As further explained, “He shall be judged according to his present deeds, and not according to those actions which he may do in the future” (Ramban; sefaria.org). Nachmanides further notes that the plain meaning is that G-d would provide water for the boy, in the very place that he was without further ado. And, so G-d opened the eyes of Hagar, whereafter “she saw a well of water. She went and filled the skin with water, and let the boy drink” (Genesis 21:19).
Thus, if a generalization can be made, two inferences may be drawn out, one each from these two different interpretations. In the plain sense of the verse, G-d will meet us where we are at, when we call out to Him. In our very present needs, we seek relief from G-d when all else seems to fail. Our nisyanos (challenges) in life are sometimes of this kind. And, H’Shem willing, our help will appear in a manner that may even be unexpected, inasmuch that we had not considered such and such prior to our eyes being opened to the potential source of benefit for our relief.
In the more theological sense of the verse, we are seen by G-d for who we are at the time of need, regardless of who we will become in the future. For, “the L-RD is good to all; and His tender mercies are over all His works” (Psalm 149:9, JPS 1917 Tanach). Consider how Lot was blessed through the merit of Abraham, despite Lot’s immoral behavior that expressed itself, later, after he was spared from the fire and brimstone that fell upon Sodom and Gomorrah. It is important to note, that our condition in the future will be judged: if the righteous fall into a life of sin, “none of his righteous deeds shall be remembered.” And, if the wicked turn away from a sinful lifestyle, “none of his sins that he committed shall be remembered against him” (Ezekiel 33:12-16, JPS).